A guide to troubleshooting the Well X Trol (Detail Insight)

troubleshooting the Well X Trol

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Issues occur, but handling a well at home by yourself is no big task. Getting professional help can cost you heavily though. One of the main problems is having no water or little water. Other issues include improper, inconsistent flow and tripping issues. Everything is easily resolvable. So first things first. Relax.

Now, let’s get into how to avoid any potential issues and what to look out for when handling a Well X Trol at your home.

Avoiding Well X Trol issues

It is important to note that your issue can be a minor one. You may need to spend a few dollars but all under a 100. This can fix your issue and restore your water supply. Healthy maintenance and a simple understanding of how the system works will prevent this for you. 

Although if you do find yourself struggling with the well then we have a series of things that you can do to troubleshoot, correct and restore your Well X Trol today.

troubleshooting the Well X Trol

What to do if the pump runs nonstop?

If the pump is running nonstop then the recommendations below will not solve your issue. These recommendations are for testing your well for any internal issues that are usually a part of common wear and tear maintenance. 

All you need to know about Well X Trol Troubleshooting

Here’s a step by step breakdown on how to check and test each functional zone of the well to understand what is wrong and how to fix it. Please note that it is important to be wearing safety gear such as insulation gloves etc and be doing this in a dry place to prevent electrocution or any other similar hazards.

Step 1: Recheck your power supply

For this you need to make sure that your well is turned on and getting adequate power. If the power supply is inadequate you will see that the well trips frequently as a safety precaution. If the power is inconsistent try changing the switch outlet, power strip or ensuring that power is available in the first place. 

Forcefully turning on the well with little or no power can cause damage to its circuit and that can burn the whole power unit. If it trips every now and then then you need to check your breaker and make sure it can handle the voltage.

Step 2: Check your pressure switch

The pressure switch is located in the well to find the water in the ground level. If there is no water the pressure sensor will not detect it obviously. In this case it will not pump out the water and that means you will have no supply. However, if in any case the pressure sensor breaks or damages then you will notice that despite adequate water levels the well will not start.

You should test the switch to ensure that it is the switch that is not working if you are certain about the water level. In order to do this remove the top cover, insert a screwdriver until it touches the inner jar. If there is a spark and the pump starts working then the issue lies in your pressure switch for sure. This will need to be replaced or repaired depending on the sort of damage.

Remove the wires, unscrew the original pressure switch and then get ready to replace it. Add pipe or plumbing tape on the tubes, now add the new switch by simply screwing it in. Make sure it is exactly fitted like the one before. Take a before and after picture for help and clarity. Next, reconnect your wires. Now the new switch should be working fine. Unless there is no spark in the new switch either which means you will need a new controller instead.

Step 3: Fixing it without replacement of the pressure switch (temporary solution)

If you have tried hitting the pressure switch with an electrical tester or a screwdriver and it is not working then you can check that the electrical contacts are burned or not working. For this purpose you need to turn off the well. After the power switch is off, get an electrical tester, then use the voltage tester to check the connection. Next up you will have to open the contacts. 

Now you can scrape off the burned or pitted wires with a nail file or an emery board. This will give you temporary working functionality in many cases. However, the switch will have to be replaced nonetheless.

Step 4: Replacing the pump controller

If you find that the issue is still not resolving then it is time to review your pump controller. For this you need to follow a simple step of removing the screw of the controller at the top of your well. Once you remove and disconnect it you can then replace it but remember to buy an exact replacement that matches the dimensions and construction of your current one. 

You can place it on the top of the old box and then connect, as long as you buy the same model you will not need to redo the wiring. Next up, start your pump and check your well. Once the well starts working you can fasten all the lid covers back in place.

Well X Trol

This is a simple task that you can do yourself. However because there is no tool to check your pump controller you might want to let a professional plumber give this a look. If you are confident about your fitting skills then you can do this yourself too.

Step 5: The air valve

If your issue is resolved at step 4 you can obviously skip this. If not then the next test will be the pressure built in the air valve. This too is an easy task and can be done yourself. The pressure tank is located at the top of your well. 

You can open it using a small screwdriver or wrench. You will then need to insert a small screwdriver in the valve to check if water is popping out. If you notice water pulsing then it is the water clogging in there that is causing the issue. In this case you will have to replace this as there is no other solution to this.

Step 6: What if it’s not the air valve too?

You can check what is going on inside the tank by shaking it. When you rock your water tank and it feels heavy or unrockable then it means something is wrong. You will have to drain it and replace it in this case. 

Step 7: Other clogging issues

Pulling up ground water in areas with a lot of debris and sediment can cause clogs too often. It is always a good idea to check and test the ground water for any mess or debris build up. Cleaning it up can provide you easy flow and consistent water supply. In order to do this, you must first start by checking the water if it is pulsing or inconsistent. If that holds true or if there is no flow at all and it was pulsing earlier then it is a clog for sure.

Step 8: If none of this solves your issue

Then the answer is simple, your well has a unique issue. You can call your technician to help you with the process. It could be two or more issues or something else such as a broken part or faulty wiring. Sometimes wells wear out causing confusing issues. Instead of spending a series of small sums on your tank it just might be the time to pay a couple of dollars and get yourself a new tank altogether.

Final words

What to do if you have done it all? So the problem can be your well altogether or something else beyond it. The issue can be out of your house or beyond your water unit. In this case you must look at your surroundings to find the source of the problem and an expert can help you do this. 

It is rather a bad idea to be trying to fix problems at the ground level with the water or trying to manage publicly owned water sources and pipes. This may be illegal and dangerous depending on where you are situated. An expert can help you not only cost-save in this case but also take the best way forward needed by your business.

Rather than replacing every part you can simply test all the faults, analyze the total overarching costs and then you can decide if you want to replace your well or get the parts that are broken or damaged. This evaluation can save your time and market visits.

Understanding all the problems and running regular checks can help you save your well from bigger damage and extra effort that can be prevented by simple planning and optimizing. 


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